Toyota was once the paragon of high-quality manufacturing. Its “Toyota Way” set the standards in quality control. These days, however, the corporation’s “king of quality” crown has slid somewhat, and people now associate Toyota with recalls more than with excellence. In 2009, the manufacturer recalled 1.3 million cars in January due to a seatbelt fault and four million cars in September because of an accelerator defect. On October 10, 2012, Toyota announced a recall of 7.43 million cars due to a problem in numerous models’ window switches.
Although Toyota’s standards have slipped of late, it certainly has the knowledge to get back on top. The quality-control measures it spearheaded are timeless and applicable to any manufacturing firm. To learn more about quality control, take a look at these titles: